Help Centre
Answers about ordering mugs, artwork, delivery, returns and quotes, with links to the pages that cover each in full.
No guides match that. Try another word, or ask a person.
Mugs Printing prints personalised mugs from one and branded mugs, travel mugs, bottles, cups and coasters for business, made to order in the UK. Prices update live as you choose, each speed shows its working days, and UK mainland delivery is £7.95 per order or free when your goods reach £100.
Start here
- First order? Pick a product, choose the colour, quantity and speed, then add your design. The price on the page is the price of the goods at checkout; delivery is the only extra.
- Making the file? The artwork guidelines cover the print area, the handle gap, resolution and file types.
- Need it by a date? The delivery and turnaround page explains Saver, Standard and Express and how to work out the arrival day.
- Something wrong? The returns and refunds page sets out what happens with damaged, faulty or wrong items.
- Common questions: prices, payment, artwork checks, design files and delivery are answered on the questions answered page.
Ordering for a business, club or event
Branded mugs, bottles and cups start from as few as 5 to 25 depending on the product, and the price per item falls as the quantity rises. For a run bigger than the product page offers, or a mug we do not list, use get a quote and a person replies with a price.
No design yet?
The artwork and design service sets up your text and logo, designs from your brief, redraws a logo or creates a new one, each at a fixed fee.
Still stuck?
Product pages carry their own questions and answers. If you cannot find what you need, call or WhatsApp 07737 902425, email hello@fatprint.co.uk or use the contact form, and a person will reply.